B2writing
B2 German Writing: A Formal Complaint
Learn to structure a polite, precise formal complaint in German and request an appropriate solution.
Explanation
Read first, then practiseEine formelle Beschwerde schreiben
A formal complaint needs a clear subject, a polite salutation, factual details and a specific request. Explain what was promised, what happened and how the problem affected you.
Useful phrases include Hiermit möchte ich mich über … beschweren, Leider musste ich feststellen, dass … and Ich bitte Sie daher um …. Stay objective and set a reasonable deadline.
Exercise 1
Complete questions 1–5.
1
Choose the most suitable subject line.
2
Choose a formal opening.
3
Introduce the complaint professionally.
4
Refer to a specific date.
5
Describe the problem objectively.
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